The Website at MadeMoments.com is owned and operated by Savage Wine, LLC dba MadeMoments.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of this site's owner or its content/software suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.
All wines are sold in California and title passes to the buyer in California. In California, law prohibits the purchase of alcohol by persons under the age of 21. HENCE, ALL ALCOHOL ORDERS MUST BE PLACED BY A PERSON 21 YEARS OF AGE OR OLDER. By using this site you swear and affirm that you are over the age of 21. MadeMoments.com makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from MadeMoments.com is over the age of 21. Verification of age is required at the time of delivery. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. Customer comments on their order such as "Please leave on back porch" or "Please leave at front door" will be ignored!
It is recommended that you have your Moment Box shipped to a work address, or one where an adult will be available to sign for your shipment. IN THE EVENT THAT NO ONE IS AVAILABLE TO RECEIVE THE SHIPMENT AFTER THREE DELIVERY ATTEMPTS, THE CARRIER WILL RETURN THE SHIPMENT TO THE SENDER AND YOU WILL BE CHARGED A SHIPPING RETURN FEE OF $35. If at that time you wish to have the Moment Box re-shipped, you will be billed again for the cost of shipping the box.
If you do not agree with these conditions of use please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 21, MadeMoments.com may prosecute you fully to the extent allowable by law.
You assume and take title to your gift boxes in California upon purchase. You are responsible for the shipment of all orders you place with MadeMoments. By placing an order, you authorize MadeMoments to act on your behalf to engage a common carrier (i.e., UPS) to deliver your order where you want it delivered. MadeMoments acts only as your agent for the shipping/delivering of your gift box. We make no representation to the legal rights of anyone to ship or import any wine/champagne into any state. You are solely responsible for the shipment of your gift box and for determining the legality and the tax/duty consequences of having your gift shipped to the recipient. Once the gift box has left our facility, the buyer is solely responsible for any loss or damage.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS site OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
You agree not to do any of the following while using the MadeMoments.com site:
- Intentionally or unintentionally violate any applicable law or regulation.
- Access, tamper with, or use nonpublic areas of the MadeMoments.com site or MadeMoments.com computer systems.
- Unauthorized individuals attempting to access or tamper with these areas may be subject to prosecution.
- Frame or link to the MadeMoments.com site except as permitted in writing by MadeMoments.com
Wine, Champagne and chocolate are all heat-sensitive products. MadeMoments makes every effort possible to ship our gift boxes in conditions that are safe for the contents. We typically ship on Mondays to ensure packages can arrive safely at their destinations before the end of the week.
During warmer months, we strongly recommend upgrading to 2-Day Air or Next Day Air to prevent damage to the alcohol or chocolate.
We reserve the right to hold shipments during especially hot periods, but we cannot take responsibility for product damaged in transit due to heat exposure.
Most orders ship within 3 business days. Should you wish to cancel an order you may do so however all cancelled orders are subject to a 25% restocking fee. This includes orders that customers have requested to be held in our warehouse for future shipment.
If your order has already shipped but has not yet been received, shipping charges will not be refunded. Please contact Customer Service at orders at MadeMoments.com. If it has already shipped you will be asked to refuse the order when it arrives and when the merchandise is received back at our warehouse you will be refunded for the purchase price and sales tax less the restocking fee.
Our Return Policy
If you are not completely satisfied with your purchase, please contact Customer Service within 30 days of receipt of your purchase at orders at MadeMoments.com. We allow products to be returned only if the product is defective.
MadeMoments.com cannot guarantee the condition of any product if the Moment Box is not received the first time FedEx or UPS delivers. If there is no one home to sign for it, the box may get held in a FedEx or UPS facility that is not temperature controlled. By California State Law return of alcohol products can only be for exchange of the identical product or for store credit. There is no cash, check or credit card refunds under any circumstances.
We ask that you retain the original shipping boxes and inserts in order to facilitate any return shipments. We reserve the right at our sole discretion to determine whether or not products are defective. Empty bottles of wine or champagne are never considered defective product.
If the carrier is unable to deliver the Moment Box, and the box is returned to us, you will be notified and a return shipping and restocking fee of $35 will be charged to you. When a replacement address is provided, a $10 reshipping fee will be charged.
Third Party Content and Monitoring
Any opinions, advice, statements, services, offers, events or other information or content expressed or made available on this MadeMoments.com site by third parties (including information providers and users) are those of the respective author(s) or distributor(s) and not of MadeMoments.com. MadeMoments.com neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, information, or statement made on this MadeMoments.com site by anyone other than authorized MadeMoments.com employees acting in their official capacities.
Parental Control Protections
As required by the Communications Decency Act of 1996, MadeMoments.com hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to content that may be harmful to minors. Among the many companies that provide Internet blocking and screening software are CyberPatrol, NetNanny, SurfWatch, and GuardOne. MadeMoments.com does not sponsor or endorse any of these companies or their services.
The MadeMoments.com site may contain links to other web sites or resources. You acknowledge and agree that MadeMoments.com is not responsible or liable for (1) the availability or accuracy of such web sites or resources; or (2) the content, advertising, or products on or available from such web sites or resources. The inclusion of any link on the MadeMoments.com site does not imply that MadeMoments.com endorses the linked site.
No Responsibility to Sell Mispriced Products or Services
MadeMoments.com shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. MadeMoments.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, MadeMoments.com shall immediately issue a credit to your credit card account in the amount of the charge or offer a store credit.
MadeMoments.com reserves the right to change these terms and conditions from time to time in its discretion.